PLATFORM

We Will Now Present

Our Findings…

Our Grandma taught us it’s what’s on the inside that matters… but customer feedback presented clearly, and fully integrated in your systems, can be a real game changer (sorry Nan)!

The all seeing eye

We put feedback into the hands that matter – yours! Through your personalised Dashboard, you can see the authentic experiences of your customers, in real-time.

You can then use customisable data analysis, visualisations and tools to better understand your data and most importantly of all, take action on it!

The all seeing eye

We put feedback into the hands that matter – yours! Through your personalised Dashboard, you can see the authentic experiences of your customers, in real-time.

You can then use customisable data analysis, visualisations and tools to better understand your data and most importantly of all, take action on it!

Inject some fun

Customer experience on the frontline can be make or break. Your agents have a huge impact on how customers go away feeling, so why not gamify their experience, creating more engaged and empowered employees prepared to compete, improve and, vitally, go that extra mile for customers?

Inject some fun

Customer experience on the frontline can be make or break. Your agents have a huge impact on how customers go away feeling, so why not gamify their experience, creating more engaged and empowered employees prepared to compete, improve and, vitally, go that extra mile for customers?

We’re better together

Rant & Rave for Salesforce integrates your feedback data into Salesforce – so you can take action and make decisions in real-time. We combine the benefits of three Salesforce Clouds: Sales, Service and Marketing, so you can take care of the details, close the loop and deliver an exceptional customer experience.

We’re better together

Rant & Rave for Salesforce integrates your feedback data into Salesforce – so you can take action and make decisions in real-time. We combine the benefits of three Salesforce Clouds: Sales, Service and Marketing, so you can take care of the details, close the loop and deliver an exceptional customer experience.

Discover your true potential

Our Discover Module is a cutting-edge data visualisation and analytics tool. Create personalised reports based on what you want to see and make authentic decisions based on real customer data. Slice, dice and search across your feedback data, whilst visualising it with state of the art graphics.

Discover your true potential

Our Discover Module is a cutting-edge data visualisation and analytics tool. Create personalised reports based on what you want to see and make authentic decisions based on real customer data. Slice, dice and search across your feedback data, whilst visualising it with state of the art graphics.

Want to find out more?

Our Ravers are always on hand to help! Click the button below to leave us your details and we’ll get back to you as soon as possible.

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What Have You Got To Discover?

CASE STUDY

"As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Rant & Rave really do practice what they preach - their customer service is outstanding and we’ve always felt 100% supported and confident in their ability to deliver. Even though the Fast Feedback solution is clearly impressive, Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customer’s needs are at the heart of Rant & Rave’s future."

Brian Henderson | Customer Experience | Team Leader

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PRESENT

 ENGAGE

 CAPTURE

 PROCESS

PRESENT

ACT

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Take a look at how we can rock your world

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