Rant & Rave Webinars
Discover How to Build a True Picture of your Customers
Marc Fulner, Product Manager, Rant & Rave and Adam Janes, CX Programme Consultant, Rant & Rave explore how you can surface customer insights that matter, monitor customer trends and then drive actionable change.
Get a unique perspective as Marc and Adam are joined by Adam Markham, Market Research Executive, Calor and Sylvia Holmes Tasker, Complaints Manager, Calor. Together they’ll discuss how they’re using the words of their customers to drive a customer-centric culture and make data driven decisions – all by utilising the latest enhancements we’ve made to our Discover Module.
This webinar will show you:
- How to surface insights that matter most utilising our new and improved self-serve capabilities
- How the words of your customers can help you make smarter business decisions
- The power behind creating personalised reports and how you can access Discover from any device, giving you the information you need anytime, anywhere
- A unique and authentic customer perspective on the module
- What’s new in our Rant & Rave Discover module