News
November 19, 2018

Upland Software Announces Winners of Annual Rant & Rave Customer Awards

Sage, Marks & Spencer, and Rank Group are among those to receive a Ravee at…
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News
September 13, 2018

Marks & Spencer enhances customer experience through Rant & Rave partnership

Rant & Rave, the leader in real-time customer engagement technology today announces a partnership with…
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News
September 4, 2018

Morgan Sindall Property Services sign deal with the leader in real-time customer engagement technology Rant & Rave

Morgan Sindall Property Services has signed a five year deal with Rant & Rave, using…
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News
August 23, 2018

Rant & Rave to help Technology Services Group improve success through Sentiment Analysis and Service Desk support

Technology Services Group (TSG), a leading IT support and services provider, has appointed Rant &…
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News
July 3, 2018

Rant & Rave Selected as an Approved G-Cloud Supplier

Rant & Rave, the leader in real-time customer engagement technology, has today been announced as…
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News
June 28, 2018

Customer service insights revealed at Europe’s largest housing conference

Together Housing has shared how Rant & Rave’s real-time customer engagement technology has revolutionised its…
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News
May 21, 2018

Manx Gas, Guernsey Gas and Jersey Gas partner with Rant & Rave to capture real-time feedback

Rant & Rave, the leader in real-time customer engagement technology, today announces it has been…
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News
May 17, 2018

extraenergy chooses Rant & Rave to power customer engagement

Challenger energy company, extraenergy, has appointed Rant & Rave, the leader in real-time customer engagement…
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News
May 15, 2018

Hastings Direct adopts the Rant & Rave Platform to drive its customer experience programme

Rant & Rave, the leader in real-time customer engagement technology, today announces it has been…
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News
April 20, 2018

Rank Group partners with Rant & Rave to deliver enhanced customer engagement!

Rant & Rave the UK leader in real-time customer engagement technology, today announces it has…
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News
April 20, 2018

Rant & Rave wins 2018 Customer Experience Vendor Excellence award!

Rant & Rave, the customer engagement specialist, today announced that it has been recognised with…
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News
February 6, 2018

Rant & Rave goes global with Sage and MATCHESFASHION

Rant & Rave, the UK leader in real-time customer engagement technology, today announced global contracts…
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News
January 26, 2018

Why do brands ask for customer feedback months down the line?

Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire…
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News
January 24, 2018

CEO & Customer Engagement

Kenny Bain discusses why CEOs need to be actively involved with customer engagement. How often…
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News
December 20, 2017

Utility Week: What will customer experience look like in 2018?

What will customer experience look like in 2018? As 2017 draws to a close, Nick…
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News
December 5, 2017

Fortnum & Mason adopts Rant & Rave to drive its CX programme!

Rant & Rave, the UK leader in real-time customer engagement technology, today announces it has…
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Raveolution is back and bigger than ever!
News
October 27, 2017

Rant & Rave Are Bringing The CX Circus to London Town!

Customer Engagement Raveolution is returning to London for 2017 to showcase the very best in…
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Employee Engagement The Key to Helping Frontline Staff Reach Their True Potential
News
October 9, 2017

Employee Engagement: The Key to Helping Frontline Staff Reach Their True Potential

With unlocking potential one of the key themes at this year’s National Customer Service Week…
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Build Brilliant Employee Engagement and Create Ravers
News
September 6, 2017

Build Brilliant Employee Engagement & Create Ravers – We Do!

With the proliferation of communication channels, customers now have more power and information than ever…
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Rant & Rave announces double-digit revenue and team growth!
News
August 9, 2017

Rant & Rave announces double-digit revenue and team growth!

Rant & Rave, the UK leader in real-time customer engagement technology, has today announced double-digit…
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Flagship Group takes home Best Customer Experience Award 2017
News
July 14, 2017

Flagship Group takes home Best Customer Experience Award 2017!

We’re delighted to hear that our customer, Flagship Group, have won the ‘Best Customer Experience’…
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Plusnet- Keeping the Customer at the heart of everything we do
News
July 6, 2017

Plusnet: keeping the customer close to the heart

Plusnet has a simple goal: to think and act differently from other communications providers, to…
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News
June 26, 2017

What is it that residents really want?

The nature of resident feedback is changing as housing associations realise the benefits of minute-by-minute…
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News
June 23, 2017

Talent Collective recruits Rant & Rave to measure real-time candidate experience

Rant & Rave, the UK leader in real-time customer engagement technology, has partnered with global…
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One entrepreneur’s approach to solving the revolving door recruitment issue
News
June 12, 2017

One entrepreneur’s approach to solving the revolving door recruitment issue

Rant & Rave’s Nigel Shanahan is on one business mission – to create Ravers for life…
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Nick Boxall-Hunt from Rant & Rave has been featured in Utility Week to discuss the rising bad debt utility companies are having to deal with
News
May 19, 2017

Nick Boxall-Hunt has been featured in Utility Week to discuss rising bad debt for Utility companies

Nick Boxall-Hunt says utility companies need to become more human in their collection strategies if…
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Together Housing Association partners with Rant & Rave to capture real-time feedback
News
May 3, 2017

Together Housing Association partners with Rant & Rave to capture real-time feedback

Together Housing Association, has partnered with Rant & Rave, the UK leader in real-time customer…
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Rant & Rave | Event | Putting The Soul Back Into CX
News
May 3, 2017

Rant & Rave Puts The Soul Back Into Customer Experience

Rant & Rave, the real-time customer engagement specialist, showcased the importance of people-to-people interactions in customer…
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News
March 28, 2017

Rant & Rave wins 2017 Customer Experience Vendor Excellence award!

Rant & Rave, the customer engagement specialist, has today announced that it has been awarded…
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A close-up of an employee typing on laptop
News
March 24, 2017

Engaged Employees Means Better Customer Service

Nick Boxall-Hunt, Energy and Utilities Sector Manager at Rant & Rave looks at the importance…
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News
March 10, 2017

Hospitality and the CX Challenge

One of the biggest challenges for hospitality and leisure brands is that customers expect more…
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News
February 28, 2017

Our hunt for a new CEO

In wanting to free himself up to be the creative driver of his business, Nigel…
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News
February 1, 2017

Rant & Rave appoint Kenny Bain as Chief Executive Officer

Rant & Rave, the UK leader in real-time customer engagement technology that works with half…
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News
January 31, 2017

Nigel Shanahan discusses our brand values for 2017!

Rant & Rave founder Nigel Shanahan explains why he’s placing such an emphasis on brand…
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News
January 3, 2017

Looking ahead and learning as a business

New customer acquisition events and clients successes are great, but Nigel Shanahan is aware that…
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News
December 30, 2016

Our 2017 Customer Experience Predictions

So 2016 is almost over and businesses are now focusing on their new year customer…
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A crowd at a music festival at night
News
November 25, 2016

Building a Transparent Company Culture

Fresh from our all-company reward trip to Bestival, we have just returned back to the…
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formal shirts folded and placed on shelves
News
November 8, 2016

Customer Service Strategy: One Size Does Not Fit All

When it comes to the communications aspect of your customer service strategy, one thing is…
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News
November 4, 2016

Founders Diaries: Introducing Rant & Rave Chairman Nigel Shanahan

Like many entrepreneurs before him, Nigel Shanahan used a personal frustration as the inspiration for…
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Vodafone high-rise building with logo
News
October 28, 2016

Frank Burnett-Alleyne discusses ‘The Industry Reacts’

Ofcom’s £4.6 million fine for Vodafone consistently letting down its customers and for which it…
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Young people on open water, paddling across a lake
News
October 25, 2016

NCS partners with Rant & Rave to capture real-time feedback!

National Citizen Service (NCS) has partnered with customer engagement specialists Rant & Rave to collect real-time feedback from…
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Construction Plant News logo ontop of workbench
News
October 13, 2016

Rant & Rave and HSS Hire feature in Construction Plant News!

According to the stereotype of the typical Englishman we just don’t do complaining. We silently…
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Rant & Rave mascots posing on the grass
News
October 12, 2016

Nigel Shanahan discusses employee engagement in HR News!

With collaboration one of the key themes for last week’s National Customer Service Week, Nigel…
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News
September 16, 2016

Dunelm featured on Essential Retail for using Rant & Rave

Homewares retailer Dunelm has reported further sales and profit growth in its preliminary results covering…
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A starry night with purple and blue in the sky
News
August 26, 2016

Dean Ballard from Orbit Interviewed by HR Grapevine!

Dean Ballard, Head of Performance Excellence at Orbit, reveals how the housing association implements workplace…
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News
August 18, 2016

We feature in Inside Housing Magazine!

When Orbit tenants have something to say about the service they have received, the housing…
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News
July 29, 2016

Our very own Nick Boxall-Hunt Featured in The Times

Customer service is now a major differentiator in competitive markets where brands strive to stand…
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News
July 26, 2016

We’re named in Raconteur’s report ‘AI for Business’

KPMG and the Consumer Goods Forum have just released research revealing that retail and manufacturing…
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News
July 26, 2016

We’ve got into Housing Technology magazine!

Affinity Sutton is using software from customer engagement specialists Rant & Rave to capture real-time…
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Close-up of customer taking a picture of their salad
News
July 25, 2016

Nick Boxall-Hunt pens article for Marketing Tech News

Culture and the way in which we interact with brands is changing: over 71% of…
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A bright starry sky unfolds at the end of a golden sunset
News
June 30, 2016

Nigel Shanahan featured in Business Advice!

How customers engage emotionally with a new brand or product can be considered vital to…
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News
June 29, 2016

Rant & Rave wins High Potential Business Award!

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement Solutions, has been named…
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Mitie and H&F want to know if you've got something to Rant or Rave about
News
June 23, 2016

Have you got something to Rant & Rave about?

Hammersmith & Fulham Council and its contractors Mitie are pioneering a new approach to giving…
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News
June 14, 2016

How is CX reshaping the world of news and publishing?

Publishing has always depended on the readership of its consumers; without an audience or the…
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News
June 1, 2016

Affinity Sutton and Rant & Rave

Affinity Sutton, one of the largest housing associations in England, with 58,000 homes, today announced…
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News
May 3, 2016

Dunelm partners with Rant & Rave to capture real-time feedback

Dunelm, the leading homewares retailer, has enlisted the help of Customer Engagement specialists, Rant &…
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News
April 28, 2016

Ahead of the curve with ‘real-time’ customer feedback

Orbit is the first ever housing association to use real-time customer feedback. The platform developed…
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News
April 21, 2016

Northern Gas Networks joins the Raveolution

Rant & Rave, which was launched in 2000 and counts half of the FTSE as…
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News
April 14, 2016

Northern Gas Networks wants to know if you’ve got something to Rant or Rave about

This press release has been featured by the following publications:The North of England’s gas distributor,…
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News
April 6, 2016

Rant & Rave working with Plusnet to uncover further customer feedback

Rant & Rave has announced it is working for Plusnet, the award winning broadband provider,…
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News
April 5, 2016

Rant & Rave wins Temkin Group CX Vendor Excellence award for the second consecutive year

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement solutions is today celebrating…
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News
March 31, 2016

Calor partner with Rant & Rave to capture customer feedback in real-time

Rant & Rave, the UK leaders in Customer Engagement technology has been selected by Calor,…
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News
March 16, 2016

HomeServe extends partnership with Rant & Rave to capture customer feedback across to US business

HomeServe has extended its strategic partnership with customer engagement specialists, Rant & Rave by rolling…
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News
March 7, 2016

News UK adopts Rant & Rave’s Salesforce app to capture real-time feedback from its members

View this article on:             contactcentrenews.co.uk         …
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