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Delivering a first class customer service

The launch of DPD’s Predict service in 2010 was a game-changer for the delivery market and for UK retailers, enabling customers to receive a one hour delivery window for their parcels, and giving them the ability to change their options mid-flight.

All DPD needed was a reliable partner to deliver the service – Rant & Rave was the solution!

The proof's in the pudding...

Improved first time delivery

Increased service performance with zero messages ‘dropped’

Improved brand perception

Return on investment seen in just three months!

What they have to say...

"The benefits Rant & Rave has brought to us are twofold. Not only do our customers enjoy a reliable, convenient and efficient delivery experience, the solution has also allowed us to introduce additional resilience, streamline our processes and enjoy significant cost savings as a result. The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective and highly successful implementation."

Steve Mills | Director of IT | DPD Group

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