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We're on a mission to shake up the customer experience industry and provide brands with a disruptive customer engagement model. The Raveolution is here - come and join us!

A NEW WAY OF THINKING

Customer Engagement

True engagement starts with a business that puts the customer at the heart of their decision-making. We believe that emotions are the only accurate predictor of a consumer’s behaviour and that traditional surveys just aren’t capable of capturing them. That’s why we offer brands customer engagement solutions with a difference – helping them to create lifelong Raving advocates.

A NEW WAY OF THINKING

Customer Engagement

True engagement starts with a business that puts the customer at the heart of their decision-making. We believe that emotions are the only accurate predictor of a consumer’s behaviour and that traditional surveys just aren’t capable of capturing them. That’s why we offer brands customer engagement solutions with a difference – helping them to create lifelong Raving advocates.

AHEAD OF THE GAME

Frontline Engagement

Agents, colleagues, team members or staff. Whatever you call them, your employees are the heart of your business. They may not be going into battle any time soon, but they’re the face and voice of your brand and can ultimately make or break the customer experience. So why wouldn’t you want to keep them as engaged and motivated as possible? Our Frontline Engagement solution takes the voice of your customers and presents it back to staff on a gamified dashboard, allowing them to see how they’re performing in the customer’s eyes so they can self-coach.

AHEAD OF THE GAME

Frontline Engagement

Agents, colleagues, team members or staff. Whatever you call them, your employees are the heart of your business. They may not be going into battle any time soon, but they’re the face and voice of your brand and can ultimately make or break the customer experience. So why wouldn’t you want to keep them as engaged and motivated as possible? Our Frontline Engagement solution takes the voice of your customers and presents it back to staff on a gamified dashboard, allowing them to see how they’re performing in the customer’s eyes so they can self-coach.

SAY IT LOUD, SAY IT PROUD

Voice of the Employee

Much like your customers, your employees are continuously sharing their experiences and defining your brand, so keeping them engaged is more important than ever before. With our Voice of the Employee feedback solution, you can capture employee emotion in real-time and drive immediate action. Not only that, but you can also prove to them that you’re listening by keeping them in the loop on how their feedback is shaping your business.

SAY IT LOUD, SAY IT PROUD

Voice of the Employee

Much like your customers, your employees are continuously sharing their experiences and defining your brand, so keeping them engaged is more important than ever before. With our Voice of the Employee feedback solution, you can capture employee emotion in real-time and drive immediate action. Not only that, but you can also prove to them that you’re listening by keeping them in the loop on how their feedback is shaping your business.

JUST THE JOB

Candidate Experience

Candidates are consumers too, and their recruitment experience can directly impact the way they interact with your brand in the future. So, why wouldn’t you want to capture their real-time feedback too? Our Candidate Experience solution enables you to find out how you’re doing at every stage of the recruitment process, allowing you to take action, improve your hiring programme, and retain top talent.

JUST THE JOB

Candidate Experience

Candidates are consumers too, and their recruitment experience can directly impact the way they interact with your brand in the future. So, why wouldn’t you want to capture their real-time feedback too? Our Candidate Experience solution enables you to find out how you’re doing at every stage of the recruitment process, allowing you to take action, improve your hiring programme, and retain top talent.

TIME TO EXPLORE

Discover

Reports, spreadsheets, data analysis and graphs – let’s face it, the business world is full of them and it’s someone’s job to make sense of it all. So it’s no wonder that sometimes things can get a little hazy, even before adding Voice of the Customer to the mix. Discover helps you to see the bigger picture through bespoke reports and data visualisation.

TIME TO EXPLORE

Discover

Reports, spreadsheets, data analysis and graphs – let’s face it, the business world is full of them and it’s someone’s job to make sense of it all. So it’s no wonder that sometimes things can get a little hazy, even before adding Voice of the Customer to the mix. Discover helps you to see the bigger picture through bespoke reports and data visualisation.

A FORCE TO BE RECKONED WITH

Rant & Rave for Salesforce

Billing systems, CRM systems, satisfaction reports… there’s now a never-ending list of resources you need to check and monitor in an effort to get closer to your customers. You know that they’re all important, but how can you cut through all the noise, take action and measure the impact? Rant & Rave for Salesforce enables you to capture real-time feedback from your customers and view it within your Salesforce CRM, alongside all of your existing data. Putting the voice of your customers back into your world.

A FORCE TO BE RECKONED WITH

Rant & Rave for Salesforce

Billing systems, CRM systems, satisfaction reports… there’s now a never-ending list of resources you need to check and monitor in an effort to get closer to your customers. You know that they’re all important, but how can you cut through all the noise, take action and measure the impact? Rant & Rave for Salesforce enables you to capture real-time feedback from your customers and view it within your Salesforce CRM, alongside all of your existing data. Putting the voice of your customers back into your world.

TRUSTED BY LEADING BRANDS

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