Our Platform

The best of Comms and Feeback, combined

 

Agent Engagement

Gameifying the Call Centre experience

 

Salesforce

We've integrated, so you don't have to

 

Discover

...what your reporting has been missing

 

Amazon Alexa

...we've got a skill for that

Our Solutions

Products that help half the FTSE deliver better customer experiences…

The Rant & Rave Platform looks after every aspect of your customer journey, allowing you to proactively communicate, gather feedback and close the loop.

Proactive Communication keeps your customers in the loop – giving them a seamless experience while saving you time and money from inbound calls.

Fast Feedback listens and reacts in real-time to ensure you know exactly how your customers and employees are feeling right now.

Frontline Engagement makes your employees cx heroes, gamifying the call centre experience to enhance engagement and share feedback.

Discover combines all of your feedback, reports and data analysis in one place, bringing to light any trends or themes.

Rant & Rave for Salesforce puts customer feedback in your world, with our data sitting seamlessly alongside all your existing customer data.

Rant & Rave with Amazon Alexa is a new era for customer service – allowing customers to share feedback quickly and easily in their own words.

Rant & Rave for Digital puts feedback in the customer’s hands – ensuring valuable sentiment is never lost in the digital world.

Rant & Rave for Mobile allows your customers to talk about their experiences however they would prefer to, whenever they would prefer to.

Explore our on-demand webinar to discover how to build a true picture of your  customers.
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