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Rant & Rave

Press Releases
December 5, 2017

Fortnum & Mason adopts Rant & Rave to drive its CX programme!

Rant & Rave, the UK leader in real-time customer engagement technology, today announces it has…
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Rant & Rave Announces Trustpilot Partnership to Amplify Customer Feedback!
Press Releases
September 21, 2017

Rant & Rave Announces Trustpilot Partnership to Amplify Customer Feedback!

Rant & Rave, the UK leader in real-time customer engagement technology, has today announced an…
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Rant & Rave announces double-digit revenue and team growth!
Press Releases
August 9, 2017

Rant & Rave announces double-digit revenue and team growth!

Rant & Rave, the UK leader in real-time customer engagement technology, has today announced double-digit…
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Flagship Group takes home Best Customer Experience Award 2017
News
July 14, 2017

Flagship Group takes home Best Customer Experience Award 2017!

We’re delighted to hear that our customer, Flagship Group, have won the ‘Best Customer Experience’…
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Plusnet- Keeping the Customer at the heart of everything we do
News
July 6, 2017

Plusnet: keeping the customer close to the heart

Plusnet has a simple goal: to think and act differently from other communications providers, to…
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Press Releases
June 23, 2017

Talent Collective recruits Rant & Rave to measure real-time candidate experience

Rant & Rave, the UK leader in real-time customer engagement technology, has partnered with global…
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One entrepreneur’s approach to solving the revolving door recruitment issue
News
June 12, 2017

One entrepreneur’s approach to solving the revolving door recruitment issue

Rant & Rave’s Nigel Shanahan is on one business mission – to create Ravers for life…
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Nick Boxall-Hunt from Rant & Rave has been featured in Utility Week to discuss the rising bad debt utility companies are having to deal with
News
May 19, 2017

Nick Boxall-Hunt has been featured in Utility Week to discuss rising bad debt for Utility companies

Nick Boxall-Hunt says utility companies need to become more human in their collection strategies if…
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Together Housing Association partners with Rant & Rave to capture real-time feedback
Press Releases
May 3, 2017

Together Housing Association partners with Rant & Rave to capture real-time feedback

Together Housing Association, has partnered with Rant & Rave, the UK leader in real-time customer…
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Rant & Rave | Event | Putting The Soul Back Into CX
News
May 3, 2017

Rant & Rave Puts The Soul Back Into Customer Experience

Rant & Rave, the real-time customer engagement specialist, showcased the importance of people-to-people interactions in customer…
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Press Releases
March 28, 2017

Rant & Rave wins 2017 Customer Experience Vendor Excellence award!

Rant & Rave, the customer engagement specialist, has today announced that it has been awarded…
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News
March 24, 2017

Engaged Employees Means Better Customer Service

Nick Boxall-Hunt, Energy and Utilities Sector Manager at Rant & Rave looks at the importance…
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Press Releases
March 17, 2017

Rant & Rave creates customer feedback integration with Amazon Alexa

Rant & Rave, the customer engagement specialists who work with half of the FTSE including…
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News
March 10, 2017

Hospitality and the CX Challenge

One of the biggest challenges for hospitality and leisure brands is that customers expect more…
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News
February 28, 2017

Our hunt for a new CEO

In wanting to free himself up to be the creative driver of his business, Nigel…
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Press Releases
February 1, 2017

Rant & Rave appoint Kenny Bain as Chief Executive Officer

Rant & Rave, the UK leader in real-time customer engagement technology that works with half…
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News
January 31, 2017

Nigel Shanahan discusses our brand values for 2017!

Rant & Rave founder Nigel Shanahan explains why he’s placing such an emphasis on brand…
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formal shirts folded and placed on shelves
News
November 8, 2016

Customer Service Strategy: One Size Does Not Fit All

When it comes to the communications aspect of your customer service strategy, one thing is…
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News
November 4, 2016

Founders Diaries: Introducing Rant & Rave Chairman Nigel Shanahan

Like many entrepreneurs before him, Nigel Shanahan used a personal frustration as the inspiration for…
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Vodafone high-rise building with logo
News
October 28, 2016

Frank Burnett-Alleyne discusses ‘The Industry Reacts’

Ofcom’s £4.6 million fine for Vodafone consistently letting down its customers and for which it…
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National Citizen Service logo on background
New Clients
October 25, 2016

NCS partners with Rant & Rave to capture real-time feedback!

National Citizen Service (NCS) has partnered with customer engagement specialists Rant & Rave to collect real-time feedback from…
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Construction Plant News logo ontop of workbench
News
October 13, 2016

Rant & Rave and HSS Hire feature in Construction Plant News!

According to the stereotype of the typical Englishman we just don’t do complaining. We silently…
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HR & Charity news logo
News
October 12, 2016

Nigel Shanahan discusses employee engagement in HR News!

With collaboration one of the key themes for last week’s National Customer Service Week, Nigel…
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A modern living room with a warm, minimalist but elegant design
News
September 16, 2016

Dunelm featured on Essential Retail for using Rant & Rave

Homewares retailer Dunelm has reported further sales and profit growth in its preliminary results covering…
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News
August 26, 2016

Dean Ballard from Orbit Interviewed by HR Grapevine!

Dean Ballard, Head of Performance Excellence at Orbit, reveals how the housing association implements workplace…
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Inside Housing magazine logo over a city scape
News
August 18, 2016

We feature in Inside Housing Magazine!

When Orbit tenants have something to say about the service they have received, the housing…
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Raconteur logo on a background of shoppers
News
July 29, 2016

Our very own Nick Boxall-Hunt Featured in The Times

Customer service is now a major differentiator in competitive markets where brands strive to stand…
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Raconteur logo above technological cityscape
News
July 26, 2016

We’re named in Raconteur’s report ‘AI for Business’

KPMG and the Consumer Goods Forum have just released research revealing that retail and manufacturing…
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Open shutter light trails on a race track
News
July 26, 2016

We’ve got into Housing Technology magazine!

Affinity Sutton is using software from customer engagement specialists Rant & Rave to capture real-time…
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Nigel Shanahan featured in Business Advice!
News
June 30, 2016

Nigel Shanahan featured in Business Advice!

How customers engage emotionally with a new brand or product can be considered vital to its future success. Here, founder of customer engagement platform Rant & Rave, Nigel Shanahan, considers the…
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Press Releases
June 29, 2016

Rant & Rave wins High Potential Business Award!

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement Solutions, has been named…
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Mitie logo
New Clients
June 23, 2016

Have you got something to Rant & Rave about?

Hammersmith & Fulham Council and its contractors Mitie are pioneering a new approach to giving…
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What's New In Publishing logo on a background
News
June 14, 2016

How is CX reshaping the world of news and publishing?

Publishing has always depended on the readership of its consumers; without an audience or the…
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New Clients
May 3, 2016

Dunelm partners with Rant & Rave to capture real-time feedback

Dunelm, the leading homewares retailer, has enlisted the help of Customer Engagement specialists, Rant &…
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News
April 28, 2016

Ahead of the curve with ‘real-time’ customer feedback

Orbit is the first ever housing association to use real-time customer feedback. The platform developed…
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New Clients
April 21, 2016

Northern Gas Networks joins the Raveolution

Rant & Rave, which was launched in 2000 and counts half of the FTSE as…
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News
April 14, 2016

Northern Gas Networks wants to know if you’ve got something to Rant or Rave about

This press release has been featured by the following publications:The North of England’s gas distributor,…
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New Clients
April 6, 2016

Rant & Rave working with Plusnet to uncover further customer feedback

Rant & Rave has announced it is working for Plusnet, the award winning broadband provider,…
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Press Releases
April 5, 2016

Rant & Rave wins Temkin Group CX Vendor Excellence award for the second consecutive year

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement solutions is today celebrating…
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New Clients
March 31, 2016

Calor partner with Rant & Rave to capture customer feedback in real-time

Rant & Rave, the UK leaders in Customer Engagement technology has been selected by Calor,…
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News
March 16, 2016

HomeServe extends partnership with Rant & Rave to capture customer feedback across to US business

HomeServe has extended its strategic partnership with customer engagement specialists, Rant & Rave by rolling…
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Press Releases
March 7, 2016

News UK adopts Rant & Rave’s Salesforce app to capture real-time feedback from its members

View this article on:             contactcentrenews.co.uk         …
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New Clients
April 28, 2014

Papa John’s introduces Rant & Rave to improve Customer Experience

Papa John’s, one of the world’s largest pizza chains, is inviting all of its customers…
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