Press Releases
February 1, 2017

Rant & Rave appoint Kenny Bain as Chief Executive Officer

Rant & Rave, the UK leader in real-time customer engagement technology that works with half…
Read More
News
January 31, 2017

Nigel Shanahan discusses our brand values for 2017!

Rant & Rave founder Nigel Shanahan explains why he’s placing such an emphasis on brand…
Read More
An explorer looking up at the night sky
News
January 3, 2017

Looking ahead and learning as a business

New customer acquisition events and clients successes are great, but Nigel Shanahan is aware that…
Read More
young group throwing a party and jumping up and down
News
December 30, 2016

Our 2017 Customer Experience Predictions

So 2016 is almost over and businesses are now focusing on their new year customer…
Read More
A crowd at a music festival at night
News
November 25, 2016

Building a Transparent Company Culture

Fresh from our all-company reward trip to Bestival, we have just returned back to the…
Read More
formal shirts folded and placed on shelves
News
November 8, 2016

Customer Service Strategy: One Size Does Not Fit All

When it comes to the communications aspect of your customer service strategy, one thing is…
Read More
A coffee situated on a wooden desk next to an open notepad
News
November 4, 2016

Founders Diaries: Introducing Rant & Rave Chairman Nigel Shanahan

Like many entrepreneurs before him, Nigel Shanahan used a personal frustration as the inspiration for…
Read More
Vodafone high-rise building with logo
News
October 28, 2016

Frank Burnett-Alleyne discusses ‘The Industry Reacts’

Ofcom’s £4.6 million fine for Vodafone consistently letting down its customers and for which it…
Read More
National Citizen Service logo on background
New Clients
October 25, 2016

NCS partners with Rant & Rave to capture real-time feedback!

National Citizen Service (NCS) has partnered with customer engagement specialists Rant & Rave to collect real-time feedback from…
Read More
Construction Plant News logo ontop of workbench
News
October 13, 2016

Rant & Rave and HSS Hire feature in Construction Plant News!

According to the stereotype of the typical Englishman we just don’t do complaining. We silently…
Read More
HR & Charity news logo
News
October 12, 2016

Nigel Shanahan discusses employee engagement in HR News!

With collaboration one of the key themes for last week’s National Customer Service Week, Nigel…
Read More
A modern living room with a warm, minimalist but elegant design
News
September 16, 2016

Dunelm featured on Essential Retail for using Rant & Rave

Homewares retailer Dunelm has reported further sales and profit growth in its preliminary results covering…
Read More
A starry night with purple and blue in the sky
News
August 26, 2016

Dean Ballard from Orbit Interviewed by HR Grapevine!

Dean Ballard, Head of Performance Excellence at Orbit, reveals how the housing association implements workplace…
Read More
Inside Housing magazine logo over a city scape
News
August 18, 2016

We feature in Inside Housing Magazine!

When Orbit tenants have something to say about the service they have received, the housing…
Read More
Raconteur logo on a background of shoppers
News
July 29, 2016

Our very own Nick Boxall-Hunt Featured in The Times

Customer service is now a major differentiator in competitive markets where brands strive to stand…
Read More
Raconteur logo above technological cityscape
News
July 26, 2016

We’re named in Raconteur’s report ‘AI for Business’

KPMG and the Consumer Goods Forum have just released research revealing that retail and manufacturing…
Read More
Open shutter light trails on a race track
News
July 26, 2016

We’ve got into Housing Technology magazine!

Affinity Sutton is using software from customer engagement specialists Rant & Rave to capture real-time…
Read More
Nigel Shanahan featured in Business Advice!
News
June 30, 2016

Nigel Shanahan featured in Business Advice!

How customers engage emotionally with a new brand or product can be considered vital to its future success. Here, founder of customer engagement platform Rant & Rave, Nigel Shanahan, considers the…
Read More
Press Releases
June 29, 2016

Rant & Rave wins High Potential Business Award!

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement Solutions, has been named…
Read More
Mitie logo
New Clients
June 23, 2016

Have you got something to Rant & Rave about?

Hammersmith & Fulham Council and its contractors Mitie are pioneering a new approach to giving…
Read More
What's New In Publishing logo on a background
News
June 14, 2016

How is CX reshaping the world of news and publishing?

Publishing has always depended on the readership of its consumers; without an audience or the…
Read More
New Clients
May 3, 2016

Dunelm partners with Rant & Rave to capture real-time feedback

Dunelm, the leading homewares retailer, has enlisted the help of Customer Engagement specialists, Rant &…
Read More
News
April 28, 2016

Ahead of the curve with ‘real-time’ customer feedback

Orbit is the first ever housing association to use real-time customer feedback. The platform developed…
Read More
News
April 14, 2016

Northern Gas Networks wants to know if you’ve got something to Rant or Rave about

This press release has been featured by the following publications:The North of England’s gas distributor,…
Read More
New Clients
April 6, 2016

Rant & Rave working with Plusnet to uncover further customer feedback

Rant & Rave has announced it is working for Plusnet, the award winning broadband provider,…
Read More
Press Releases
April 5, 2016

Rant & Rave wins Temkin Group CX Vendor Excellence award for the second consecutive year

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement solutions is today celebrating…
Read More
New Clients
March 31, 2016

Calor partner with Rant & Rave to capture customer feedback in real-time

Rant & Rave, the UK leaders in Customer Engagement technology has been selected by Calor,…
Read More
News
March 16, 2016

HomeServe extends partnership with Rant & Rave to capture customer feedback across to US business

HomeServe has extended its strategic partnership with customer engagement specialists, Rant & Rave by rolling…
Read More
Press Releases
March 7, 2016

News UK adopts Rant & Rave’s Salesforce app to capture real-time feedback from its members

View this article on:             contactcentrenews.co.uk         …
Read More
New Clients
April 28, 2014

Papa John’s introduces Rant & Rave to improve Customer Experience

Papa John’s, one of the world’s largest pizza chains, is inviting all of its customers…
Read More