As Bob Dylan once said, “The Times They Are A-Changin’”

Customers expectations have grown, their demands have increased and their needs have gotten greater…so why are brands still failing to keep up? It’s time to create a movement in customer experience – think outside the box, challenge industry norms and embrace innovation to truly engage your customers.

It’s time to become a Customer Engagement Rebel. Take a look at our resources below to find out how.


By capturing and understanding our customers thoughts in real-time we can proactively make changes for the better and continue to keep customers happy by doing the things they have raved about.

Molly Finnegan, Customer Strategy and Insight Manager, Scottish Water

Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly.

Beverley McIntyre, Head of Customer Operations, News UK

Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users.

Gary Marsden, Customer & Regulations Manager, Amey

It’s great to have a supplier who cares about our guests as much as we do.

Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective and highly successful implementation.

Steve Mills, Director of IT, DPD and Interlink Express

I haven't worked with a more accommodating, accountable, knowledgeable and fun bunch of people and I look forward to what is to come.

Andrew Gallagher, Senior Marketing Director, Papa John's

How our clients benefit from our real-time solutions

Response Rates
Reduction in Complaints
Improvement in CX metrics
More Actionable Insight