Orbit Group logo

Find out how Orbit has achieved up to 28% response rates and recorded a 20% saving on their feedback budget using our technology!

Scottish Water logo

Find out how our technology has helped Scottish Water decrease formal complaints by 29% and achieve an 88% customer satisfaction score.

HSS Hire logo

Watch our video to find out how our technology has helped HSS Hire capture 80% more feedback and achieve a 93% customer retention rate.

Affinity Water logo

Find out how Affinity Water has achieved 36,000 responses to feedback requests and reduced complaints by 35%.

Premier Inn logo

Find out how Premier Inn has used our technology to reduce no-shows by 20%, make £1 million of savings each year and generate 84,000 restaurant bookings!

Rant & Rave has allowed Orbit to bring the voice of the customer front and centre within the business, change the way we think about service improvement and ensure that staff at all levels start to engage and own customer feedback.

Dean BallardHead of Performance Excellence | Orbit Group

Even though the Fast Feedback solution is clearly impressive, Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customer’s needs are at the heart of Rant & Rave’s future.

Brian Henderson‎Customer Experience Team Leader | Scottish Water

Rant & Rave has without a doubt been a phenomenal success. It’s brought our customers into the business and a great number of employees can now hear and see what our customers think, and act accordingly. Rant & Rave are a fantastic company to work with because they’re ambassadors for customers.

David GallowayStrategic Planning Manager | BOC UK & Ireland

Since working with Rant & Rave we’ve come on an amazing journey together. It’s felt more like a partnership, sharing knowledge and driving innovation in both organisations. The platform has really helped HSS gain clarity of how our customers truly feel. This intelligence has helped HSS drive improvements that have totally delighted our customers and colleagues.

Lisa BartleyCustomer Care Director | HSS Hire
DPD logo

Find out how our technology has helped DPD improve customer service, reduce the number of calling cards left to inform customers of a missed delivery and drastically improve their first time delivery.

atos logo

Find out how our technology has helped Atos increase their response rates to 35%, cut survey costs from £50 to 10p and make customer feedback part of their culture.

The West Brom logo

Find out how our technology has helped the West Brom achieve an average customer satisfaction score of 4.8 out of 5 and respond to any unhappy customers promptly.

BOC logo

Find out how our technology has helped BOC collect feedback 24/7 and analyse it in real-time, flagging any strong negativity so managers can drill down and take action.

Orbit Group logo

Find out how Orbit has achieved up to 28% response rates and recorded a 20% saving on their feedback budget using our technology!

Scottish Water logo

Find out how our technology has helped Scottish Water decrease formal complaints by 29% and achieve an 88% customer satisfaction score.

HSS Hire logo

Watch our video to find out how our technology has helped HSS Hire capture 80% more feedback and achieve a 93% customer retention rate.

Affinity Water logo

Find out how Affinity Water has achieved 36,000 responses to feedback requests and reduced complaints by 35%.

Rant & Rave has allowed Orbit to bring the voice of the customer front and centre within the business, change the way we think about service improvement and ensure that staff at all levels start to engage and own customer feedback.

Dean BallardHead of Performance Excellence | Orbit Group

Even though the Fast Feedback solution is clearly impressive, Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customer’s needs are at the heart of Rant & Rave’s future.

Brian Henderson‎Customer Experience Team Leader | Scottish Water

Rant & Rave has without a doubt been a phenomenal success. It’s brought our customers into the business and a great number of employees can now hear and see what our customers think, and act accordingly. Rant & Rave are a fantastic company to work with because they’re ambassadors for customers.

David GallowayStrategic Planning Manager | BOC UK & Ireland

Since working with Rant & Rave we’ve come on an amazing journey together. It’s felt more like a partnership, sharing knowledge and driving innovation in both organisations. The platform has really helped HSS gain clarity of how our customers truly feel. This intelligence has helped HSS drive improvements that have totally delighted our customers and colleagues.

Lisa BartleyCustomer Care Director | HSS Hire
Premier Inn logo

Find out how Premier Inn has used our technology to reduce no-shows by 20%, make £1 million of savings each year and generate 84,000 restaurant bookings!

DPD logo

Find out how our technology has helped DPD improve customer service, reduce the number of calling cards left to inform customers of a missed delivery and drastically improve their first time delivery.

atos logo

Find out how our technology has helped Atos increase their response rates to 35%, cut survey costs from £50 to 10p and make customer feedback part of their culture.

The West Brom logo

Find out how our technology has helped the West Brom achieve an average customer satisfaction score of 4.8 out of 5 and respond to any unhappy customers promptly.

BOC logo

Find out how our technology has helped BOC collect feedback 24/7 and analyse it in real-time, flagging any strong negativity so managers can drill down and take action.

Orbit Group logo

Find out how Orbit has achieved up to 28% response rates and recorded a 20% saving on their feedback budget using our technology!

Scottish Water logo

Find out how our technology has helped Scottish Water decrease formal complaints by 29% and achieve an 88% customer satisfaction score.

HSS Hire logo

Watch our video to find out how our technology has helped HSS Hire capture 80% more feedback and achieve a 93% customer retention rate.

Affinity Water logo

Find out how Affinity Water has achieved 36,000 responses to feedback requests and reduced complaints by 35%.

DPD logo

Find out how our technology has helped DPD improve customer service, reduce the number of calling cards left to inform customers of a missed delivery and drastically improve their first time delivery.

atos logo

Find out how our technology has helped Atos increase their response rates to 35%, cut survey costs from £50 to 10p and make customer feedback part of their culture.

The West Brom logo

Find out how our technology has helped the West Brom achieve an average customer satisfaction score of 4.8 out of 5 and respond to any unhappy customers promptly.

BOC logo

Find out how our technology has helped BOC collect feedback 24/7 and analyse it in real-time, flagging any strong negativity so managers can drill down and take action.

Premier Inn logo

Find out how Premier Inn has used our technology to reduce no-shows by 20%, make £1 million of savings each year and generate 84,000 restaurant bookings!

Rant & Rave has allowed Orbit to bring the voice of the customer front and centre within the business, change the way we think about service improvement and ensure that staff at all levels start to engage and own customer feedback.

Dean BallardHead of Performance Excellence | Orbit Group

Even though the Fast Feedback solution is clearly impressive, Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customer’s needs are at the heart of Rant & Rave’s future.

Brian Henderson‎Customer Experience Team Leader | Scottish Water

Rant & Rave has without a doubt been a phenomenal success. It’s brought our customers into the business and a great number of employees can now hear and see what our customers think, and act accordingly. Rant & Rave are a fantastic company to work with because they’re ambassadors for customers.

David GallowayStrategic Planning Manager | BOC UK & Ireland

Since working with Rant & Rave we’ve come on an amazing journey together. It’s felt more like a partnership, sharing knowledge and driving innovation in both organisations. The platform has really helped HSS gain clarity of how our customers truly feel. This intelligence has helped HSS drive improvements that have totally delighted our customers and colleagues.

Lisa BartleyCustomer Care Director | HSS Hire