Customer Engagement with a difference

Rant & Rave helps brands like you take real-time, inspired action to reduce customer effort and deliver a great experience, creating Raving Fans.

 

Give a voice to the silent majority...

Your customers are already Ranting & Raving - just not to you. We help you listen to and act on the Voice of your Customers.

 

We all want an easy life

The more you proactively communicate with your customers, the easier it is for them to do business with you. Half of the FTSE use the Rant & Rave Platform to do just that.

 

Rant & Rave for Salesforce

What if you could view customer feedback from within Salesforce? Well, now you can...

 

Frontline Employee Engagement

Your employees are the heart of your business, which is why Employee Engagement in the Call Centre is so important.

 

Customer Engagement with a difference

Rant & Rave helps brands like you take real-time, inspired action to reduce customer effort and deliver a great experience, creating Raving Fans.

 

Give a voice to the silent majority...

Your customers are already Ranting & Raving - just not to you. We help you listen to and act on the Voice of your Customers.

 

We all want an easy life

The more you proactively communicate with your customers, the easier it is for them to do business with you. Half of the FTSE use the Rant & Rave Platform to do just that.

 

Rant & Rave for Salesforce

What if you could view customer feedback from within Salesforce? Well, now you can...

 

Frontline Employee Engagement

Your employees are the heart of your business, which is why Employee Engagement in the Call Centre is so important.

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What we do for the world

Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers.

By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.

Who we do it for…

The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective
and highly successful implementation.

Steve Mills, Director of IT, DPD and Interlink Express

I haven’t worked with a more accommodating, accountable, knowledgeable and fun bunch of people, and I look forward to what is to come.

Andrew Gallagher, Senior Marketing Director, Papa John’s

It’s great to have a supplier who cares about our guests as much as we do.

Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users.

Gary Marsden, Customer & Regulations Manager, Amey

Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly.

Beverley McIntyre, Head of Customer Operations, News UK

Rant & Rave really do practice what they preach – their customer service is outstanding. There has been no question they can’t answer, and no business issue they haven’t found a solution for!

Louise Bannerman, Customer Insight Project Lead, Scottish Water

How our clients benefit from our real-time solutions

52
Response rates
36
Reduction in complaints
75
More actionable insight
50
Improvement in CX metrics

Check out our latest resources

Rant & Rave – Retail Industry Spotlight

On-Demand Webinar: Turning Customer Feedback Into Action

On Demand Webinar: Candidate Experience

On Demand Webinar: Rant & Rave for Salesforce